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Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, Midhurst
Person holding a key beside a brass-colored deadbolt on an open painted door while another person watches from inside. — Home Lockout Service, Midhurst

Lockouts · Midhurst

Lost Keys — Same-Visit Rekey in Midhurst

Your purse was taken from the back of a chair at a restaurant.

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In plain words

A missing key is also the moment a household can stop carrying four. Because a rekey sets a fresh combination in every cylinder anyway, the locksmith can set the same combination in all of them, provided they share a keyway family, so the front door, back door, garage entry and side gate open with one key. Where a cylinder belongs to a different family, it can be swapped for one that matches during the same visit. The result is a single key on each ring, fewer copies to keep track of, and the certainty that the lost one operates none of them.

Sound familiar?

You were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow. You have raked the whole bank with a flashlight. It will turn up in April, and you would rather not wait.

How the visit goes

Lost Keys — Same-Visit Rekey

How the visit goes

Steel push bar with a latch housing, hinge plate, screws, screwdriver and tape measure on a worn bench beside an open box. — Midhurst
Two technicians in green shirts look over a metal tray holding a chrome tool beside a white van with open rear doors. — Midhurst
  1. Reading each cylinder before it comes off the door

    Every cylinder on the list gets a close look while it is still in the door. The keyway shape and the maker's stamp tell the locksmith which pin kit fits and whether the keys can be cut on the van. The feel of the plug with a working key, if one exists, says whether the pins and springs are healthy or tired. Corrosion on the face, a wobbly plug or a key that needs a jiggle points to a cylinder that will benefit from cleaning or replacing while it is out. A homeowner-rekeyable cylinder, recognisable by its small reset slot beside the keyway, calls for a different tool and gets noted.

  2. Setting a new combination pin by pin

    On a conventional pin-tumbler cylinder, with it on the bench, the plug is turned slightly and a follower is slid in behind it so the springs and top pins stay in the housing rather than scattering. The plug comes out and the old bottom pins are tipped away. The new key is cut first, then a pin whose length matches each cut is dropped into the corresponding chamber, checked flush with a gauge, and the loaded plug is guided back under the follower. The plug should turn with a light, even feel and no catch. If it drags on one chamber, that pin is sized again before anything goes back on the door.

  3. When to think about rekeying again

    Rekeying is a repeatable act, and after this visit you know what triggers it. Moving into a new home, because previous occupants and their helpers may hold copies. A contractor or tenant leaving without handing a key back. A separation or a change of roommates. A ring lost with anything that names your address. Manufacturers list exactly these moments, and a household that treats them as routine stays in control of its doors for decades with the same hardware. The locks on the door today can be repinned many more times; only the small pins and the keys change each time.

Lost Keys — Same-Visit Rekey

In the van

  • Key tags and a key register

  • Rekeyable-cylinder reset tool

  • Replacement cylinders

  • Dry graphite or PTFE lubricant

  • Rekeying pin kit

Double glass doors in metal frames with a horizontal push bar, beside a brick wall, with a parking lot and trees outside. — Midhurst

Lost Keys — Same-Visit Rekey

What affects the quote

  1. Number of keys cut

    New keys are cut on site and counted individually. Two for a couple or six for a household with teenagers and a sitter: name the number and the quote reflects it.

  2. Electronic credentials on the same ring

    Clearing a garage opener's memory and re-pairing remotes, changing keypad codes or helping report a building fob are small tasks the quote names separately.

  3. Paperwork for a landlord or building

    Where a landlord, condominium or lease requires a written record of the lock change and key count, preparing that note and any key register update is a small named item.

What to have ready

  • Have any of the locks been stiff, sticky or hard to turn lately?
  • How many people will need a key afterwards?
  • Was a garage remote, building fob or car key on the same ring?
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Lost Keys — Same-Visit Rekey: questions

Questions
Is rekeying the same as changing the locks?

They lead to the same result, a door that a different key opens, by different means. Changing the locks puts new hardware on the door. Rekeying keeps the deadbolt and handle you have and changes what is inside the cylinder, commonly the bottom pins on a conventional lock or a reset on a homeowner-rekeyable one, so a new key operates it and the old one turns nothing. For hardware in good condition, rekeying is the natural choice after a lost key because nothing about the door's look or fit changes.

How long does a whole-house rekey take?

Plan on an hour or two for a typical house with three or four cylinders, including the walk-through, identification, pinning, cutting and testing. Each additional cylinder adds a little, as does swapping a cylinder to bring a mismatched door onto the same key, resetting a homeowner-rekeyable lock or clearing a garage opener. The locksmith gives a realistic window on the phone once the list of doors is known.

What should I do before the locksmith arrives?

Walk the property and note every door the missing key opened, including the garage, shed and gate. Gather any keys you still have, since a working key helps in reading each cylinder. Have identification and, for tenants, something showing the tenancy. Decide roughly how many keys you want and whether you would like all doors on one key. If a garage remote or building fob was lost too, mention it when you book.

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